Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Hompet Dog Grass Pad with Tray offers a practical, comfortable potty solution that works indoors or outdoors. With generous dimensions of 35 by 22.5 inches, it defines a dedicated potty area that helps keep floors clean while fitting comfortably in condos, homes with balconies, or rooms without a traditional yard.
The design blends comfort with dependable performance. The top layer features high-density, realistic artificial grass that mimics the feel of real turf. Beneath lies a reusable odor-resistant pee pad, and a heavy-duty texture tray acts as a sturdy catch basin. A secure plastic drainage insert channels urine into the durable collection tray, safeguarding floors and carpets from messes and spills.
Included are two replacement artificial turf panels. The hemming is chew-resistant to reduce shedding, while the high-density grass provides a familiar, comfortable feel that supports potty training. The design also includes multiple large drainage holes for improved permeability.
The system ships with ultra-absorbent reusable pads that help control odors and keep indoor spaces fresher. These pads are sturdy and machine-washable, offering a sustainable alternative to disposable options without sacrificing performance.
Ready to use right out of the box, the setup minimizes hassle. The turf or pads clean quickly with soap and water, while the base tray rinses down with a hose. This makes it a practical choice for puppies, busy households, or spaces without a yard.
Weatherproof and portable, the Hompet dog turf system adapts to a range of living situations. Use it on a balcony, patio, or indoors during bad weather, and switch between spaces as needed for convenient potty time.
Q: Is the Hompet Dog Grass Pad easy to clean?
A: Yes. The tray rinses easily and the pads are machine washable, keeping maintenance simple.
Q: Can this be used indoors and outdoors?
A: Yes, its weatherproof design and portable base support use on patios or in apartments.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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