Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet HotLive Paw Green 18x28 Dog Food Mat, a thoughtfully designed feeding placemat that helps keep homes tidy and meals more focused. The mat combines an absorbent surface with a stain-minimizing PU layer to handle water, food drips, and the occasional spill near a pet’s chin. Built to withstand daily use, this mat aims to simplify cleanup after busy mealtimes and provide a stable base for bowls on a variety of floor surfaces.
The mat’s core is engineered to capture moisture around bowls and drips, preventing water from pooling on floors. A PU coating helps conceal common spills, such as water, milk, or coffee, so the mat stays looking cleaner between wipe-downs.
Cleaning is straightforward—wipe or rinse away messes, then wipe the back lining and let the surface air dry. The surface is designed for quick recovery, helping you maintain a neat feeding area with minimal effort.
A sturdy non-slip rubber lining helps keep the mat in place during meals, while the waterproof backing protects the floor from moisture and dampness, reducing wear and tear on flooring over time.
With space for two bowls, this mat accommodates a typical dual-bowl setup and works well under automatic feeders or raised feeders. The material is designed with pets in mind and is about ease of use for busy households.
The video and product imagery reference an 18x24 size; please choose the size that fits your space and bowls. If you have questions or concerns, contact HotLive support and we’ll aim to respond within 24 hours.
Q: What sizes are available for the HotLive Paw Green mat?
A: The listing shows 18x28 inches; check product options for other size choices.
Q: Is the mat easy to clean and maintain?
A: Yes. The PU surface hides stains and the mat can be wiped or rinsed; air dries quickly.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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