Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the Rope Bumper, a rubber fetch toy built for outdoor adventures with dogs who love to tug, chew, and splash. Its buoyant design keeps play moving from shoreline to backyard ponds, and the included squeaker heightens the chase without slowing your search for it in tall grass or waves. The toy is crafted to be durable and easy to care for, making it a practical companion for everyday outings.
Water-friendly by design, this toy floats reliably in lakes, pools, and sprinklers. The rubber surface is textured for a solid grip, letting dogs grab, tug, and release with ease—even when wet. And when play ends, cleanup is simple: a quick rinse or wipe, and it’s ready for the next round.
Available in bright orange, vibrant green, and sunny yellow, the Rope Bumper is designed to stand out on grass, dirt trails, or in sunlit spray. The high-visibility hues make it easier to spot after outdoor adventures, so you and your dog can get back to the fun faster.
Use this Rope Bumper for a wide range of activities beyond basic fetch. Gentle water launches from a pool edge, chase games along a shoreline, or a tug session after a long hike—all with a toy that remains buoyant and easy to locate.
With HOUND2O, outdoor play is an invitation—an opportunity to explore, tug, chase, and cool off. Grab a Rope Bumper and head outside to see how your dog responds to splashy, high-energy moments. It’s a simple tool that can enhance daily outdoor routines without demanding guarantees.
To keep playdays breezy, rinse with water or wipe down after use and let it air dry. This easy care supports frequent outdoor sessions, whether you’re at the park, by the lake, or in your own backyard. If you share your space with multiple dogs, rotating toys can help keep sessions fresh and enjoyable for everyone.
Q: Is the HOUND2O Rope Bumper safe for water play?
A: The Rope Bumper uses durable, non-toxic materials and is designed for water use. Always supervise and choose the right size for your dog.
Q: What sizes or dogs is it best for?
A: Suitable for dogs of all sizes that love tug, chew, and fetch; ensure the toy size matches your dog's play style.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to Petiva. The terms “we”, “us”, and “our” refer to ROCKET ONLINE STORE INC., the company operating the Petiva online store and website (the “Services”).
Petiva is powered by Shopify, which enables us to provide our products and services to you.
These Terms of Service (“Terms”) govern your access to and use of our Services. Please read them carefully, as they include important information about your rights, responsibilities, and legal limitations.
By visiting, browsing, or making a purchase through our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our Services.
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You may be required to provide personal information such as your email address, billing details, payment information, and shipping address. You agree that all information provided is accurate and complete.
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Petiva offers pet-related products intended for everyday pet care and use. We make reasonable efforts to display products accurately, however product appearance may vary depending on your device or screen settings.
We do not guarantee that product descriptions, images, or other content will always be accurate, complete, or current. We reserve the right to modify or discontinue products at any time without notice.
By placing an order, you are making an offer to purchase products from Petiva. We reserve the right to accept or reject any order at our discretion.
Orders are considered accepted only after payment has been successfully processed. Once an order is accepted, changes or cancellations may not be possible.
All purchases are subject to our Refund Policy and are intended for personal use only.
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Prices may not include applicable taxes, shipping fees, or duties, unless explicitly stated.
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Shipping and delivery times are estimates only and are not guaranteed. Petiva is not responsible for delays caused by carriers, customs clearance, weather conditions, or events beyond our control.
Risk of loss passes to you once the order is handed over to the carrier.
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We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any changes.
ROCKET ONLINE STORE INC.
133 Weber Street North, Suite 327
Waterloo, Ontario, N2J 3G9
Canada
Email: info@petiva.com