Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the HOVONO Double-Compartment Pet Carrier Backpack with Wheels in a sleek grey finish. Built to keep small cats and dogs moving comfortably, it blends travel-ready practicality with everyday versatility. From a quick park stroll to cross-country trips, the design aims to be ready when your plans change.
The carrier features a dual-compartment design with two separate zipper-attached sections that can shelter two small pets at once. If your household hosts more than one furry friend, the divider can be removed to turn the space into a single larger compartment for a single small-to-medium pet.
Designed like a trolley case, the carrier rides on four spinner wheels that move quietly and smoothly with 360° rotation. The push-button locking handle adjusts to multiple heights, so you can roll with comfort and control through terminals, streets, or shopping centers.
Ventilation is built into every corner, with five breathable mesh windows and six side holes to promote air flow. Zippers on both the top and front allow you to load pets from either direction, reducing fuss at pickup and removal.
Practical side pockets give you space for bowls, water, toys, and everyday pet supplies. A dedicated holder on the side fits trash or poop bags, keeping the overall kit tidy and within reach when you’re out and about.
For weight guidance, the carrier suits two small pets up to 12 lbs each, or one small-to-medium pet up to 24 lbs when the divider is removed. Before purchase, refer to the size chart and measure your pet’s height and length to judge fit. While the space is adaptable, always monitor your pet’s comfort and safety during travel.
In short, this carrier emphasizes flexibility, mobility, and ventilation to support daily errands, vet visits, or trips where you want to keep your pets secure and contained. It presents possibilities for easier transport rather than guarantees of outcomes.
Q: What pets fit in the HOVONO Double-Compartment Pet Carrier Backpack?
A: Two small pets up to 12 lbs each fit in separate compartments, or one up to 24 lbs when the divider is removed.
Q: Is the carrier suitable for travel and vet visits?
A: Yes. The four quiet spinner wheels and adjustable handle help you roll smoothly through airports, stores, and clinics.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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