Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the HOVONO Extra Large Double Pet Carrier with Wheels, a versatile travel companion designed for multi-pet households and frequent outings. Measuring 23.7” L × 15” W × 16.6” H, this soft carrier offers generous interior space while remaining manageable enough to carry or roll through busy spaces. With a 40 lb weight limit, it accommodates two 20-lb cats, one small dog up to 25 lbs, or 3–4 cats when the divider is removed. The result is a practical, flexible solution for trips to the vet, weekend getaways, or daily excursions.
The carrier features two separate compartments that can be used together or independently, depending on your pets’ sizes and needs. A padded divider keeps each pet comfortable and secure, while removing the divider creates a single, larger space for a big cat or a small-to-medium dog. This adaptable design supports calm multi-pet travel and stress-free loading during outings.
Built with a six-wheel system, this carrier offers steadier handling and easier navigation. The front four spinner wheels rotate 360° for nimble turns, while the rear two directional wheels maintain a straight path. The result is smoother, quieter movement and reduced effort, even when you’re managing heavier loads.
Five large mesh windows provide excellent airflow and visibility, helping pets stay comfortable on the move. A dual-access design on the top and side makes loading and unloading simple, while a built-in security leash keeps pets securely attached inside to prevent escapes. A mesh side pocket is ideal for small essentials like treats or collapsible water bottles.
To ensure a proper fit, measure your pet’s body length and height and compare to the recommended limits. Each compartment is suitable for cats up to 20 lbs or a small-to-medium dog up to 25 lbs, with the divider enabling flexible arrangements. Always refer to the size chart and measure before purchasing to get the most comfortable travel setup.
Wipe down the exterior and spot-clean the interior as needed. The durable fabric and secure hardware are designed for busy households and frequent travel.
Q: What pets can fit in the HOVONO Extra Large Double Pet Carrier?
A: Two cats up to 20 lbs each, or one small-to-medium dog up to 25 lbs, with the divider adjusted as needed.
Q: How does the 6-wheel platform improve travel?
A: Six wheels provide smoother turns and steadier tracking, reducing wobble for easier handling on the go.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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