Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet a versatile enrichment tool designed to transform mealtime into a stimulating, engaging experience. The yellow mat features 38+ suction cups that grip smooth surfaces, helping to keep the mat steady while your dog licks, sniffs, and explores. Made from BPA-free silicone, it’s flexible, odorless, and built to withstand daily use, freezing, and repeated washing without warping.
What this mat offers goes beyond a simple feeding surface. It creates a calm, focused licking routine that can help extend licking time, promote surface cleaning as your dog moves saliva and residual food across the grooves, and provide a satisfying sensory challenge that keeps boredom at bay during routines like grooming, bathing, or nail trims.
Three puzzle mats with interlocking edges unlock endless setup possibilities. Use them separately for smaller spaces or connect them for larger dogs or multi-pet households. Each design has a distinct function: one mat holds soft foods, another features ripple grooves and a center bowl for liquids, and the third emphasizes peaks and valleys for kibble or freeze-dried snacks. This modular approach lets you tailor mealtime to your dog’s preferences and daily routine.
Durability and safety are core to the design. The mat’s thicker edges resist chewing damage, and the large surface area helps minimize splashes during meals. For use, spread your dog’s favorite treat, then let the licking begin. It’s not a chew toy, but a daily enrichment tool that can be incorporated into grooming, vet visits, or periods of need for distraction and focus.
Care is straightforward: wash with warm soapy water or place on the top rack of a dishwasher if permitted, then air-dry quickly. The material remains flexible even after freezing, making it suitable for a range of treats and temperatures. With proper supervision, this mat can become a reliable part of your dog’s enrichment routine.
Whether you’re easing anxiety, encouraging longer licking sessions, or simply adding variety to daily meals, this HowGo set offers practical, non-bold claims about its potential benefits while staying grounded in everyday use and care instructions.
Q: What is the HowGo Puzzle Slow Feeder Lick Mat best used for?
A: Designed to encourage slower licking, engagement during routines, and gentle enrichment during meals and grooming.
Q: Is the mat safe for daily use?
A: Yes. It’s made from BPA-free silicone, odorless, easy to clean, and not intended as a chew toy.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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