Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Hpetppy cat cone collar is a soft, lightweight recovery accessory designed for everyday comfort and simple care. Shaped like a friendly donut, it sits gently around the neck with breathable cotton padding that won’t irritate skin or get in the way of your cat’s line of sight. This practical design focuses on comfort and everyday usability, offering a calm, ergonomic alternative to traditional Elizabethan collars.
To select the best fit, measure your pet’s neck circumference and head size. Start with the size guide and aim for a comfortable, non-tight fit that allows normal breathing and movement. If you’re between sizes, consider the larger option for easier wear and removal.
In everyday life, many cat parents find this collar helpful after grooming or during gentle recovery days to reduce licking and scratching of upper-body areas. The donut shape keeps the experience light and less intimidating, while the design supports routine activities like eating, drinking, and napping.
Small pets, including kittens and even puppies or tiny dogs, can benefit from the same soft, secure fit. While it isn’t a guaranteed cure, the collar is designed to support calm, comfortable wear and ease of use for you and your cat.
Hpetppy blends a cute, pet-friendly aesthetic with practical features that help everyday life feel a little easier. The collar’s gentle materials, adjustable sizing, and versatile design offer a dependable option for pet owners seeking a soft, hassle-free recovery accessory that fits into a busy routine.
Q: Is this collar suitable for cats after surgery?
A: It's designed to help prevent licking on upper-body areas; choose a size by measuring neck and head for a comfortable fit.
Q: How should I clean and care for the collar?
A: Machine wash cold and tumble dry low or air dry; no inflation needed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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