Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
A soft, donut-shaped recovery collar designed for cats and kittens. The Hpetppy cone blends plush cotton filling with an upgraded waterproof outer layer, giving your pet a gentle, hug-like feel while keeping the surface tidy. The waterproof fabric resists fur buildup and cleans easily—machine washable or hand washable—so you can keep the collar fresh between adventures or vet visits.
Two sizes and an adjustable elastic band ensure a snug, flexible fit that respects your cat’s comfort. Measure your pet’s neck to pick the right size; L typically fits necks around 7 to 13 inches and pets in the 11–18 lb range, but always consider your pet’s unique shape.
Unlike rigid Elizabethan collars, this soft cone doesn’t block your cat’s field of view. It lets them eat, drink, move, and play with minimal disruption. The gentle bulk can even double as a cozy neck pillow for naps, turning recovery time into moments of calm and comfort. Its playful, fruit-inspired appearance adds a touch of whimsy to recovery days.
Care is simple: wash by hand or in a machine, then air dry. The collar is designed to be durable and easy to clean, so it can accompany your pet through multiple sessions of grooming, nail trims, or vet visits. Note: it may be less effective for lower-body wounds—please confirm wound location before use.
With the Hpetppy Cat Cone Collar, you have a soft, practical option that supports gentle healing while keeping everyday routines within reach. Consider it a thoughtful companion for pets that value comfort, mobility, and a bit of playful personality during recovery.
Q: Is the Hpetppy Cat Cone Collar suitable for post-surgery recovery?
A: Yes, it offers soft, lightweight protection to deter licking and scratching while allowing meals and movement. Size selection is essential for comfort and secure fit.
Q: How do I choose the right size for my cat?
A: Two sizes are available. Measure neck circumference; L fits 7–13 inches and 11–18 lbs. If unsure, contact us for guidance.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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