Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the HPZ Pet Rover Prime, a luxury 3-in-1 travel system designed to simplify adventures with dogs or cats. The taupe finish pairs with a rust-free aluminum frame, delivering a modern look that travels with you. This all-in-one solution is built to feel sturdy yet lightweight, helping you move through busy airports, parks, and sidewalks with confidence.
The system combines a spacious detachable carrier, a comfortable stroller, and a secure car-seat option. Quick-release functionality lets you switch modes on the fly, so you can adapt to buses, car rides, or a day out at the park. (Pet carrier is not airline in-cabin travel.)
Your pet rides in a smooth, vibration-minimized environment thanks to pump-free rubber wheels and a front suspension system. The front-locking swivel wheels provide stability, while both front and rear brakes offer reliable stopping power in crowded spaces.
The carrier interior uses soft, water-repellent fabric, while a scratch-resistant PU coating shields the exterior. The rust-free anodized aluminum frame is engineered to endure daily use, yet remains light enough to carry or lift with ease. Clever storage includes three pockets on the carrier and an extra-large under-basket for essentials.
Setup is fast—just snap the wheels and place the carrier. Cleaning is straightforward: wipe the weather-resistant fabric and machine-washable carrier bed pads dry quickly, making ongoing upkeep simple during travel.
HPZ Pet Rover Prime includes lifetime warranty coverage and California-based customer service, offering ongoing support as you plan trips, vet visits, or daily errands.
Key specs include a maximum capacity of 50 pounds and a stroller footprint designed for medium and smaller pets, with a foldable profile for storage in tight spaces. For a travel companion that blends luxury with practicality, this system aims to make pet outings more enjoyable while keeping your options flexible.
Q: What is the weight limit for pets in the HPZ Pet Rover Prime?
A: The carrier supports up to 50 pounds total, suitable for a medium pet or multiple smaller ones.
Q: Does this stroller meet airline travel requirements?
A: No—the pet carrier is not airline in-cabin approved.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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