Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the HQ4US 4LEGS Dog Grass Pad with Tray, a larger indoor potty designed to help manage your dog's bathroom routine with less mess and odor. This model spans 34 by 23 inches, ideal for larger dogs in the 30–60 lb range. The line also comes in XL, L, M, and S to match a wide range of breeds, so you can consult the size chart and choose the best fit for your companion.
At the core is ultra-absorbent artificial grass paired with a removable tray. The grass is knitted and the base is melted to hold moisture while allowing urine to flow into the lower tray, helping reduce lingering smells between cleanings. The 2-piece grass mats feature hemmed edges for durability and easier washing. The sturdy plastic grate keeps turf separate from the pee pad, with evenly spaced holes to guide liquid down and away from paws.
With two hemmed-edge mats, you can swap and wash more frequently, keeping your dog’s area hygienic. Both mats are designed to be chewed-proof and resilient to daily use, so you can clean them in your preferred routine without worrying about wear.
Use this tray indoors when weather or access makes outdoor potty impractical. It also serves as a helpful training tool for puppies or dogs adjusting to a new routine, and for disabled or elderly dogs that need a comfortable indoor option. If your dog hesitates at first, you can attract attention by lightly placing a small amount of urine on the grass to guide their interest.
Care tips: Machine wash the grass mats for quick refreshes, wipe or rinse the tray as needed, and use the size chart to pick the best fit for your dog.
Q: What sizes are available for HQ4US 4LEGS Dog Grass Pad with Tray?
A: XL, L, M, and S sizes with a size chart to help pick the right fit.
Q: How is the product designed for easy cleaning and odor control?
A: Two grass mats can be washed; the perforated grate channels urine to the tray, reducing odors.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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