Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet Huimpet's Interactive Dog Ball, a lively, intelligent toy designed for medium and large dogs. The shell uses high-density E-TPU—lightweight, yet durable—so playful bites and rough-and-tumble sessions feel cushioned and safe. The toy’s design anticipates real-life wear: if the shell starts to show signs of use, you can purchase a replacement from our store to extend the toy’s life and keep play going. The LED indicators glow in three colors to cue the current mode, helping you sync play with your dog’s energy level.
With an IP54 waterproof rating, this ball is ready for indoor banter and outdoor adventures alike. Whether your dog is chasing on tiled floors, carpeting, or lightweight puddles after a drizzle, a quick rinse or wipe keeps it clean and ready for the next round. USB-C charging means a fast recharge—about 1 hour to top up—and up to 4 hours of continuous play to help keep boredom at bay when you’re busy or away.
Think of this toy as a reliable companion for solo play, training breaks, and interactive bonding time. It’s ideal for dogs that crave movement, scent puzzles, and gentle problem-solving. The combination of motion, lights, and sound can help keep your dog engaged, especially during routines that might otherwise spark restlessness or boredom.
Maintenance is straightforward: ensure the shell is securely screwed on after cleaning, and swap in a replacement shell when needed to keep performance high. The toy is packaged with thoughtful after-sales support, including a 1-year warranty and a 30-day return/exchange window to help you shop with confidence.
Q: How long does the Huimpet Interactive Dog Ball stay charged?
A: A full USB-C charge provides up to 4 hours of playtime.
Q: Is the Huimpet Dog Ball suitable for indoor use?
A: Yes, its IP54 rating makes it suitable for indoor and outdoor use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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