Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
From the moment you slip it on, the Hyhug Martingale Collar blends simple design with reliable, predictable control. Built for everyday adventures, this collar uses sturdy nylon and a slip-on mechanism that tightens moderately when pulled and loosens automatically when there is no pull. The result is a comfortable experience for your dog and a smoother, calmer walking routine for you.
Designed with escape prevention in mind, this collar is ideal for training and busy sidewalks alike. It guides your dog with gentle, consistent feedback without relying on harsh pressure. The 1-inch wide strap distributes tension evenly and remains unobtrusive around the neck, making it a practical choice for large dogs or dogs who pull.
Soft to the touch yet rugged, the collar sits comfortably on the neck and resists wear from brushing against furniture, grass, or branches. The high-visibility yellow helps your dog stand out on dim mornings or evening strolls, while the sturdy nylon fibers stand up to outdoor adventures and daily use.
Imagine a morning stroll where your dog learns to respond to gentle pressure as you maintain calm, steady guidance. At the park, the collar offers dependable control during quick direction changes or recalls. At home, it remains comfortable and unobtrusive, ready for the next walk.
To fit, measure your dog's neck and choose the right size from the chart. Ensure the collar is snug but comfortable; you should be able to fit two fingers beneath it. Rinse with water if it gets dirty and air dry to maintain the nylon and color.
Note: This collar is designed for slip-on wear and gentle training; it is not intended for tying up a dog or other restraint scenarios. Avoid exposing to extreme heat or direct sunlight for long periods to preserve color and fibers.
Q: What size is the Hyhug Martingale Collar for dogs?
A: Size L, adjustable 16–25 inches, 1 inch wide; measure your dog's neck and refer to the size chart to choose the best fit.
Q: Is this collar escape-proof?
A: The martingale design allows gentle tightening and automatic loosening during walks; suitable for training and daily wear.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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