Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The IQ Treat Mat features the ENGAGE texture designed to hold a range of foods — from raw morsels to wet meals and spreadable toppings like peanut butter or pumpkin puree. This texture helps distribute food into small, controllable portions, turning snack time into a focused, engaging experience for your pet. It’s a practical way to manage portions for a snack or a small meal while keeping feeding enjoyable and calm.
Made from non-toxic, BPA-free, food-grade TPE, the mat uses strong suction cups to attach securely to smooth surfaces such as tile, porcelain, or glass. For best results, lightly moisten the suction cups, press firmly, and wait 1–2 minutes before feeding to achieve a reliable grip. At 7.88 x 7.88 inches with a slim 0.25 inch profile, the mat fits neatly on counters, tables, or in tubs. The blue and purple color blend adds a playful touch to your pet’s mealtime routine.
Care and maintenance are simple: it’s dishwasher safe (top rack, textured side down) or hand washed after soaking and scrubbing to remove any residual food particles. The 7.88-inch square footprint and the blue/purple hue combine practical design with a touch of color to brighten your pet’s space. Notes about use reflect possibilities, not guarantees, and individual results may vary by pet and situation.
Q: What is the Hyper Pet IQ Treat Mat designed for?
A: A textured lick mat with suction cups for dogs and cats to enjoy spreadable foods, reducing boredom during baths, grooming, and between meals.
Q: Is the mat easy to clean and maintain?
A: Yes, it's dishwasher safe on the top rack or hand washed after use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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