Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The IcyByte carrier is designed for small dogs and cats, pairing soft waterproof canvas with triple-woven mesh to promote airflow. The result is a lightweight, durable carrier that helps keep your little companion feeling comfortable while you’re out and about. Expect a neutral off-white look that pairs well with everyday outfits and easy cleaning, so you can focus on the moment rather than the gear.
Adaptable wear lets you choose hands-free convenience for different activities. Use the crossbody sling for quick trips and strolls, or switch to the backpack style for longer outings where weight distribution matters. The design is made to feel balanced and controllable, whether you’re navigating crowded sidewalks or a quiet park path.
Integrated harness and leash attachment help keep your pet supported without excessive rubbing on legs. The padded shoulder strap cushions weight, reducing shoulder pressure during longer carries. A secure clip works with the full-body support to help maintain a calm, steady fit as you move.
Choose from S, M, L, or XL to fit a variety of small pets. To pick the right size, measure your pet’s neck and chest. The product includes a one-year warranty with responsive support promised within 24 hours of inquiry.
Designed with real-life use in mind, this carrier helps you stay connected to your pet while keeping airflow steady and the approach to daily tasks simpler. The breathable materials and hands-free design support a range of activities—from casual errands to short trips in the car.
With IcyByte, you have a versatile, durable companion that adapts to your day. The combination of breathable materials, flexible carry options, and practical security features helps you explore with confidence, while keeping your small pet comfortable and secure.
Q: What sizes are available and how do I choose the right fit for my pet?
A: Sizes range S to XL; measure neck and chest to select the best match.
Q: Is this carrier suitable for car travel and everyday errands?
A: Yes—it's designed for crossbody use and car-friendly trips with a secure leash attachment.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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