Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed with pint-sized pets in mind, the IDOGMATE Small Interactive Ball Launcher blends compact size with smart features to make playtime engaging and convenient. Whether you’re indoors between fetch sessions or enjoying sunny outdoor play, this lightweight launcher fits small living spaces and lively pets alike, offering dependable performance without overwhelming your dog.
The rechargeable Li-ion battery supports up to roughly 250 launches on a full charge, so you can keep the action going without frequent recharges. An LCD remote makes it easy to adjust the speed level and launch settings from a distance, helping you tailor play to your dog’s energy.
Choose from programmable SPEED and RANDOM launch modes, plus PAUSE and REST features. The TRAINER mode lets you decide exactly when the ball launches, making it suitable for playful training and controlled exercise.
Durable arced wheels help prevent a wet or slobbery ball from getting stuck and maximize distance. For best results, avoid warped, twisted, or broken balls, which can affect performance. The unit is designed for easy cleaning between sessions.
Your satisfaction matters. If you run into issues, our team is ready to help you resolve them quickly so you and your dog can return to the fun of safe, engaging play.
Q: Is this launcher suitable for small dogs or puppies?
A: Yes—it's designed for small dogs and puppies, with smaller balls and adjustable speed to suit gentle indoor or outdoor play.
Q: How many launches per charge and what features support training?
A: About 250 launches per full charge; features include remote control and modes like SPEED, RANDOM, REST, and TRAINER for flexible training.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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