Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Instinct Freeze-Dried Raw Meals for dogs blends the power of raw ingredients with the convenience of a shelf-stable, grain-free recipe. Each 25 oz bag centers real beef as the primary protein, and the formula is designed to preserve nutrient density through careful freeze-drying rather than cooking.
What sets this recipe apart is its meat-forward approach. The blend features roughly 85 percent meat and organs with 15 percent non-GMO fruits, vegetables, vitamins, and minerals, delivering a complete, balanced diet while avoiding grains, corn, wheat, soy, legumes, and artificial colors or preservatives.
Instinct notes that the formula is grain-free and free from artificial colors and preservatives, and it relies on real beef as the main ingredient. The blend includes 85 percent meat and organs with 15 percent fruits, vegetables, vitamins, and minerals. This approach emphasizes minimally processed ingredients and a recipe designed to maintain the integrity of raw nutrition in a convenient form.
Choosing Instinct Freeze-Dried Raw Meals means selecting a wholesome diet produced in the USA with ingredients sourced from around the world, creating a balanced option for dog owners seeking a protein-forward, grain-free alternative to traditional dry kibbles.
The freeze-dried format is shelf-stable, enabling easy storage in a pantry without refrigeration until opened, and the lightweight bag makes everyday handling straightforward.
Q: What makes Instinct Freeze-Dried Raw Meals different from traditional kibble?
A: Freeze-dried raw preserves nutrients and flavor, delivering more real meat and organs and grain-free nutrition.
Q: Is Instinct Freeze-Dried Raw Meals suitable for all dogs?
A: Formulated with grain-free ingredients and no artificial colors or preservatives; consult a veterinarian for dietary needs.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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