Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Made for active dogs, the INSUM Tennis Balls for Dogs combine safety, durability, and practical design to support rewarding fetch sessions outdoors. With SGS non-toxic certification, a heavy-duty rubber core, and a needle-felt cover, these balls are built to stand up to teething and daily play while remaining safe for supervised use.
A unique rebound formula and a 2.5-inch size help produce predictable mid-air catches. The bounce is tuned to avoid excessive leaps, making it easier for dogs to snatch the ball on the fly. Independent pet-owner surveys—over 1,000 respondents—inform this balance for fetch training, and the balls work with standard 2.5-inch ball launchers for compatible play.
The 12-pack arrives in four vivid colors, designed to stay visible on grass, sand, or in parks. A lightweight mesh storage bag with a drawstring makes it simple to carry and to shake out after a muddy romp.
These balls are gentle on teeth but rugged enough for daily use. They suit puppies and medium breeds when supervised and are ideal for backyard games, beach days, or trips to the dog park. Beyond fetch, they support lightweight agility drills and controlled play routines.
To keep playtime safe, inspect the balls regularly and replace if any wear appears. INSUM backs every purchase with a risk-free after-sales guarantee; if a quality issue arises, a replacement is provided through customer support.
In addition to the certified non-toxic materials, the listing emphasizes a quieter, non-squeaky experience in line with the product's family-friendly appeal. Supervision remains important, especially for puppies or dogs new to ball games.
Q: Are INSUM Tennis Balls safe for dogs to chew and play outdoors?
A: Yes, these balls are SGS-certified non-toxic and built with a durable rubber core and needle-felt cover for everyday outdoor play under supervision.
Q: What comes in the INSUM Tennis Balls for Dogs package?
A: The 12-pack includes colorful balls and a mesh bag for easy storage and cleanup, with a tested bounce suitable for fetch training.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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