Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Every day, pets bring joy and companionship, and losing track of a beloved animal is stressful. The ISENVO Pet Microchip Scanner is built to read standard microchips quickly and access the associated records when a pet goes missing. With a straightforward, rechargeable design and a readable display, it’s a practical tool for families, shelters, and caretakers who want a clear path to a pet’s information without relying on guesswork. If you register the chip with the ISENVO platform, you can access linked records to support reunions and follow-up steps when a pet is temporarily apart from home.
What helps the most is the device’s focus on real-world use: it reads 15-digit chips under the ISO11784/11785 and FDX-B standards, so most common pet chips are within reach. When you scan, the screen presents the chip ID clearly, and the device stores recent scans for quick reference during a reunion or routine check at home, at a shelter, or at a clinic. The goal is not to promise a miracle, but to make the process easier and more reliable while providing clear, actionable information.
Note that the ISENVO scanner cannot read Avid chips and 9-digit IDs. If a chip uses a non-supported format, the device will not display an ID. This is a common limitation tied to chip standards and helps explain compatibility expectations.
Overall, this scanner is designed to be a practical, non-intrusive tool for quick chip reads, helping you act quickly and confidently when a pet goes missing or is found.
Q: What chip standards does the ISENVO Pet Microchip Scanner support?
A: It reads ISO11784/ISO11785 and FDX-B 15-digit chips; not compatible with Avid IDs.
Q: How long does the battery last and how is it charged?
A: The device is rechargeable via USB and can last over a year on a full charge with regular use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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