Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet ITENT Pet Play Tunnel + Cube, a flexible three‑piece play space designed to engage curious feline companions and other small pets. The set includes two square cubes and a long play tunnel, offering multiple routes for exploration. The cubes measure about 23.6 inches per side, while the tunnel runs 18 inches in diameter and 59 inches in length—providing generous space for ambushes, hiding, and sprinting. Use the pieces together for a looping play area or separately to fit smaller rooms, balconies, or patios. A carrying shoulder bag is included, making it easy to take the set along for trips or visits with friends. Breathable mesh helps air circulate and keep the play area feeling airy, and cleanup is straightforward after outdoor sessions.
Whether you place the set on a living room rug, near a sunny window, or on a balcony, ITENT’s play space invites pups and cats to observe, stalk, sprint, and pounce in a contained, safe environment. The combination of roomy cubes and a long tunnel supports a variety of activity patterns, from stealthy explorations to fast sprints, while the design’s modular nature makes it easy to adapt as your pet’s preferences shift. The included shoulder bag adds convenience for weekend getaways or visits, and the breathable mesh helps maintain a comfortable play atmosphere during longer sessions.
Q: Is this play set suitable for outdoor use?
A: Yes—it's designed for both indoor and outdoor use, featuring breathable mesh and a portable carry bag for easy trips.
Q: Can the cubes and tunnel connect with the ITENT cat tent?
A: Yes, the ends zip together to connect, and you can mix with other ITENT tents or tunnels for expanded space.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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