Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet a premium dog chew crafted for dogs that chew with gusto. The 12-inch braided sticks come from the inner beef skin layer, delivering a durable, hearty bite backed by a clean ingredient profile. The 8-pack format helps you plan snack times and training rewards with consistency.
Quality and purity are central to this product. It is a single-ingredient chew—100% collagen sticks—with no hidden ingredients, chemicals, additives, or colors. You’ll notice the natural beef aroma and satisfying texture that many dogs respond to, making it a simple, straightforward option for dogs who need something tougher than standard treats.
Oral health and chewing soundness are addressed through its texture and composition. The long-lasting braid can help keep a dog engaged for longer sessions, and the chewy action can support overall jaw work. While not a medical claim, the chew is designed to be part of a thoughtful routine that emphasizes dental care and healthy chewing habits. As with all chews, supervision is advised, and fresh water should be available.
Perfect for medium to large dogs who appreciate a substantial chew during crate time, post-walk wind-down, or as a reward during training. The sturdy braid survives longer gnaws, giving you more predictable chew sessions and a cleaner moment of calm for your pup.
Always supervise chewing and replace a stick if it becomes small enough to pose a choking risk. Provide fresh water and consider rotating chews to maintain interest and avoid monotony.
Designed for dogs with strong jaws and a love of a tougher bite. The 12-inch braided form is ideal for large breeds and determined chewers, offering extended chewing sessions without the concerns associated with rawhide.
Made from the innermost layer of beef skin, this product emphasizes a pure, single-ingredient approach. There are no hidden ingredients, chemicals, additives, or colors. The simple, beef-based composition aligns with a transparent labeling philosophy that many pet parents appreciate.
Jack&Pup commits to quality and consistency, delivering chews that are safe, predictable in texture, and enjoyable for dogs. The 8-pack supports routine snacking, training rewards, and crate-time rituals, with flexibility for various daily schedules.
Q: What are Jack&Pup 12-inch braided collagen sticks made from?
A: They're single-ingredient collagen sticks made from beef collagen with no fillers.
Q: Are these chews rawhide-free and suitable for aggressive chewers?
A: Yes. They’re rawhide-free and designed for lasting chew sessions on strong chewers.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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