Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Jelly Waterproof Martingale Collar from JAX PLANET is designed for everyday outdoor adventures with your dog. It blends a colorfully fresh blue and rose palette with water-friendly materials, so it feels comfortable during rainy walks, muddy trails, or lake days. The combination of durable hardware and secure stitching helps you stay in control without sacrificing your dog’s mobility.
Ideal for active dogs that enjoy outdoor exploration, water play, and long strolls. The blue and rose colorway adds visibility and style on busy trails, making it easier to spot your pup in crowds or foliage.
Martingale collars tighten slightly under tension, which can help you maintain light guidance during walks without harsh corrections. A single adjustable strap lets you dial in a comfortable, secure neck fit. The design emphasizes versatility with an easy, one-time adjustment mindset, while still allowing readjustment as your dog grows or as activities change.
Use this collar in diverse weather conditions—it's built to endure rain, mud, and splashy play. Cleaning is simple: rinse and air dry to maintain color and softness. To ensure the best experience, measure your dog’s neck first and refer to the fit guide for the recommended size. Remember, fit can vary by breed and individual shape, so taking accurate measurements is key.
For first-time users, expect a brief break-in period as you align the adjuster to your dog’s neck and leash length. Always supervise when using training aids, and periodically recheck the fit during growth or after fur changes and seasonal adjustments.
Q: Is this collar suitable for all dog breeds?
A: The collar fits many active dogs, but sizing depends on neck measurements. Measure first and follow the fit guide to choose the right size.
Q: Does this martingale prevent escapes during walks?
A: The design offers gentle tightening to help control pulls and reduce escapes when correctly fitted and supervised.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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