Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The JOEJOY Dog Bed Crate Pad is designed to turn crates, floors, or car seats into a plush retreat. In a warm beige, this 23" x 18" x 3" pad offers a soft, inviting surface that helps create a familiar, comforting space for small to medium dogs.
Designed with a luxurious, ultra-soft plush fabric that feels gentle against the skin, the bed provides a cozy surface that mirrors the comforting touch of a loved one. The 3-inch thick padding is composed of high-quality polyester fiber and is secured with six keyhole fixtures to maintain its loft and resilience, aiming to cushion joints and pressure points for restful lounging.
Measuring 23" by 18" with a 3" thickness, this pad fits many standard crates and provides ample space for dogs up to 25 lbs. The calm beige tone blends with home interiors, helping the bed feel like a natural, familiar spot for your pet. It’s ideal for crates, floors, sofas, dog houses, or travel setups in carriers, offering versatility wherever you go.
The kennel pad is built for everyday life: it’s fully machine washable, helping maintain a clean, fresh feel after adventures, naps, and play sessions. To restore its loft after delivery, shake, pat, and fluff the filling; allow 1–2 days for full recovery for the soft, plush experience you expect.
Important note: the bed ships vacuum-packed. After unpacking, give it a little love with a shake and gentle fluff to regain its plush, welcoming form.
Q: What size is the JOEJOY dog bed crate pad and who is it for?
A: The pad measures 23" x 18" x 3" and is ideal for small to medium dogs up to 25 lbs.
Q: Is the bed easy to clean and maintain?
A: Yes, it’s fully machine washable; tumble dry on low to maintain softness and shape.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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