Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Teaser Ball from Jolly Pets is designed to spark curiosity and steady fun. Its signature setup places a movable interior ball inside a rounded outer cube, inviting your dog to nose, paw, and nudge their way to access the interior ball. The result is a hands-on puzzle that rewards exploration with tactile feedback, sounds, and motion as the interior ball shifts within its cozy enclosure.
Designed with dogs in mind, the Large 8-inch Teaser Ball is targeted toward bigger pups who love a workout that blends strategy with play. It’s a tactile, multi-sensory toy that challenges coordination, grip strength, and problem-solving—without needing to chew through a single toy. The interior ball has ample room to maneuver, yet stays contained behind the exterior access holes, so curious noses and paws stay focused on the puzzle at hand.
Beyond the puzzle element, the Teaser Ball offers a versatile play experience that can fit into daily routines. Its floating capability expands play to outdoor water games, while the exterior grip supports dogs who love to chase and carry toys around the yard. Jolly Pets also emphasizes safety—this item should be used as an interactive toy rather than a chew toy, with supervision to prevent accidents.
Availability includes multiple sizes and colors, so you can tailor the toy to your dog’s size and preferences. Jolly Pets labors to create durable, engaging products and supports shelter programs by providing toys to dogs awaiting forever homes. Consider adding this interactive teaser to your routine for an enriching, scent-driven challenge that invites your dog to explore with confidence.
Always supervise playtime, remove all packaging, and discard any loose parts immediately. This toy is designed for interactive exploration, not as a chew item.
Q: What makes the Jolly Pets Teaser Ball engaging for dogs?
A: The movable interior ball inside an outer cube invites nudging, pawing, and problem-solving without easy disassembly.
Q: Is the Teaser Ball suitable for water play?
A: Yes, it floats for water retrieval and splashy fetch, with supervision recommended and not designed as an indestructible toy.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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