Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for busy homes with dogs and puppies, these pads combine generous surface area with a robust absorption system. The 30-pack provides ample supply for training, daily routines, and travel, making it easier to maintain clean floors and a quieter daily rhythm for you and your pet.
At the core is a six-layer structure that delivers thickness and weight, helping to manage moisture and keep surfaces dry between changes. The combination of high-capacity absorption and a dense surface texture can support longer intervals between pad changes, which may suit households with busy schedules or longer training sessions.
Stability is a hallmark of this design. Four adhesive corner tabs anchor each pad to smooth floors, helping prevent shifting as your dog moves. A PE back film adds a leak-proof barrier, so you can use pads on various floor types with greater confidence that spills won’t wander beyond the pad edge.
Moisture control is enhanced through quick-drying SAP, which rapidly turns liquid into a gel to reduce seepage. The enhanced diamond quilting pattern works to lock moisture in, helping to keep both your pet and your living space drier during potty breaks and after meals. While individual results vary, the moisture-locking action can contribute to a calmer training experience for many pets.
Size matters here: the 36 by 36 inch pad offers substantial space for large dogs, small dogs, or multiple pets sharing a single training area. This versatility makes the pads suitable for indoor use, apartment settings, or temporary outdoor setups when needed, giving you flexibility in how and where you train.
Freshness is addressed with a deodorant factor designed to help slow ammonia odors, contributing to a cleaner-feeling home between changes. If you manage a high-traffic area or a multi-pet household, this feature may help preserve a more comfortable living environment.
In short, JollyMate pads balance size, absorption, and practical features to support a clean, comfortable home environment for pets and people alike. For questions after delivery, you can reach us via Amazon email for assistance.
Q: What sizes and quantity come with JollyMate Dog Pee Pads?
A: A 30-pack of extra-large 36x36 inch pads.
Q: Do the pads stay in place during use?
A: Yes, adhesive corner tabs plus a leak-proof back help prevent shifting.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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