Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Jotesnew 2-pack XXL stainless steel cat litter boxes pair generous size with enduring material, making litter duties more straightforward for households with large cats or multiple felines. The combination of space, durability and practical design aims to improve the daily routine without promising guaranteed results, focusing on what matters to cat owners: space, ease, and cleanliness.
Each box measures 28-inch by 20-inch, delivering a spacious interior that supports easy turning and digging for cats of substantial size. With over 40 liters of capacity, you can maintain more litter between changes, which may help keep the area tidier for longer in busy homes.
Constructed from durable stainless steel, these litter boxes resist odors more effectively than typical plastic units and are built to endure. The long lifespan is intended to outlast several plastic boxes in most households.
With 12-inch high walls, the design provides solid containment against spray and litter scatter, even from enthusiastic diggers. Deep litter containment helps keep the surrounding area cleaner.
The removable lid provides full access for quick cleaning, and the non-stick surface rinses clean with minimal scrubbing.
Ideal for multi-cat households or for those who want a spare box on hand. The set includes a scoop to simplify routine maintenance and quick tidying after use.
Note that actual results depend on your cat’s habits and your cleaning routine. This design focuses on space, containment, and ease of cleaning to support everyday use.
Q: What size is the Jotesnew 2-Pack XXL litter box?
A: Each box is 28-inch by 20-inch with 12-inch walls, suitable for large cats and multi-cat homes.
Q: Is cleaning easy and is a scoop included?
A: Yes. The set includes a scoop; the removable lid and non-stick surface simplify quick cleaning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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