Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Joytale presents a Heavy Duty Dog Collar with Handle, engineered for large and powerful dogs. The collar uses dual layer military grade nylon that feels dense and sturdy to the touch, designed to withstand robust pulling and rough play. Reinforced stitching adds longevity, while a zinc alloy quick-release buckle delivers a confident, fast safety release when necessary. The adjustable sliding strap ensures a secure fit as your dog grows or changes neck size, and the heavy duty metal D-ring is built to handle consistent leash activity without bending. A soft yet resilient neoprene lining cushions the neck, reducing chafing on long walks and active days near grass, puddles, and mud. Includes a silicone AirTag case that attaches securely to the tag ring, helping you keep tabs on a curious escape artist without compromising collar performance.
Imagine weekend hikes with powerful breeds, precision obedience drills, or moments requiring quick restraint. The broad nylon handle provides an immediate grip for control, while the collar remains flexible enough to adapt to your dog’s movements through grass, water, or light mud. These features are designed to support everyday adventures in a calm, practical way without compromising comfort.
Designed for XL breeds, the collar combines robust durability with a soft, padded feel that helps reduce neck irritation. It offers a secure fit for active dogs while guiding handlers with a dependable grip during training and everyday activities.
Q: Is the Joytale Heavy Duty Collar adjustable to fit different neck sizes?
A: Yes, the sliding strap adjusts to fit growing dogs and various neck measurements.
Q: Does this collar come with an AirTag?
A: The collar includes a silicone AirTag case; AirTag itself is not included.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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