Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The JOZERMADE Dog Crate Tray is engineered to withstand energetic pups while keeping crate spaces tidy. Its chew-resistant construction pairs with a smooth, wipe-friendly surface, making daily maintenance simpler and more efficient. This tray is designed to fit most 37-inch cages and is easy to assemble, turning crate time into calmer, cleaner moments for both pets and owners.
Constructed from reinforced plastic, the tray offers enhanced resistance to chewing and biting. This durability helps it stand up to the dynamic energy of growing dogs and active pets, making it a reliable replacement pan for crate setups, cat litter trays, or bird cages alike.
Ideal for potty training, this tray provides a designated space for dogs to relieve themselves, helping create a routine that can streamline training in smaller living spaces. Its versatile design also makes it suitable for clinics, multi-pet households, and temporary confinement setups where a reliable, easy-to-clean pan is beneficial.
While this tray offers several practical benefits, outcomes depend on crate size, crate construction, and how it’s used. Consider this tray as a flexible option that could simplify cleaning, support potty-training routines, and contribute to a tidier crate environment.
Q: What cage size does the JOZERMADE Dog Crate Tray fit?
A: Designed for most 37-inch cages; confirm with dimensions 35.5" L x 23.4" W x 1.6" H.
Q: Is the tray easy to clean and maintain?
A: Yes—its smooth surface wipes clean quickly with soap and water, keeping the crate space tidy.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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