Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Jugbow Dog Shock Collar is built to adapt to your daily training needs without complicating the moment. With a 4200-foot range, you can let your dog explore nearby fields, parks, or your yard while you guide behavior from a comfortable distance. The system supports two channels on a single remote, making it feasible to train two dogs at once or switch targets quickly during a session. A memory function helps you pick up where you left off, so you don’t have to reset settings every time you train.
Choose from beep, vibration, safe shock, and Shock Boost. Each mode includes adjustable levels so you can find a balance that suits your pet’s temperament and your training goals—without guessing or overdoing stimulation. Beep provides a signal cue, vibration offers a tactile alert, safe shock introduces a progressive cue, and Shock Boost adds a temporary boost for stronger reminders when needed.
The collar fits necks from 7.8 to 24.4 inches and suits dogs weighing 10–120 pounds, with a soft nylon strap that keeps comfort at the forefront. Its IPX7 waterproof receiver means you can train rain or shine, in the park, at the beach, or during muddy adventures. An on/off security lock minimizes accidental activations while you’re on the go, so training stays focused and predictable.
Both collar and remote benefit from USB charging, delivering a complete recharge in about two hours. The collar can standby for up to 35 days, and the remote up to 45 days, so you’re less likely to lose momentum between sessions. A practical, everyday solution for busy households and active dogs.
While this device offers flexible options and practical features, positive reinforcement and consistent routines are still essential. Consider the modes and levels as helpful tools alongside your dog’s personality and training pace. The goal is to support willing, safe communication and reduce undesired behaviors through thoughtful, patient application.
Q: Is the Jugbow collar suitable for all dog sizes?
A: Yes. It fits necks 7.8–24.4 inches and dogs weighing 10–120 lbs, with a comfortable nylon strap.
Q: How long do the battery and remote last between charges?
A: The collar lasts up to 35 days on standby; the remote lasts up to 45 days. Full charge takes about 2 hours.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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