Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the Jugbow dog shock collar, designed for dogs weighing 5 to 120 pounds and with necks roughly 5 to 24.4 inches. The system covers a substantial training distance, up to 4200 feet, so you can work with your pet in a wide range of environments—from a busy backyard to open park spaces. Four humane training modes give you options to respond to your dog's behavior with confidence, and the device's design keeps wear comfort in mind for extended sessions.
Key features focus on versatility and safety, paraphrased from the product specs.
Beyond the specs, this system is built for real-life training scenarios. Whether you’re aiming to improve recall during a family hike, curb pulling on a crowded street, or reduce unwanted barking, you have a flexible toolkit at your fingertips. The four modes let you pair tones, vibrations, and gentle shocks with your chosen cues, gradually shaping responses and setting clearer boundaries for your dog. The Boost option is designed to provide a little extra emphasis when you need it, while the memory function helps you avoid re-selecting settings after every use.
Note: While the Jugbow collar offers adjustable and humane options for practicing good behavior, outcomes vary with consistency, environment, and the dog's individual responsiveness. This tool is intended to support training efforts and supervision, not replace them.
Q: What dog sizes does the Jugbow collar fit?
A: Compatible with 5–120 lb dogs and necks 5–24.4 inches.
Q: How long do the battery and remote last?
A: Receiver up to 35 days standby; remote up to 45 days; quick 2-hour USB charging.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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