Trusted Pet Store Canada
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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet a training tool built to travel with your dog—from busy city sidewalks to open fields. The Jugbow Dog Training Collar combines three safe training technologies with a thoughtful design that emphasizes comfort, safety, and practical use. With a generous 4200 ft range, this system lets you reinforce calm, focused behavior even when your dog is wandering farther than usual. This isn’t about quick fixes; it’s about providing consistent cues that can help your dog understand expectations during daily activities, outdoor adventures, and supervised play.
The collar’s technology includes Beep, Vibrate, and Static modes, each adjustable to levels that match your dog’s temperament and training needs. You can start with gentle reminders and gradually tune intensity as your dog learns. This measured approach helps you shape behavior over time, offering possibilities like reduced jumping, steadier walking, and improved response to commands. Remember, success hinges on regular, positive interactions—more than a single device can promise.
Compatibility with daily life is at the core of Jugbow. The collar is rechargeable via a 2-in-1 USB, reducing the need for frequent battery changes. It also features IPX8 waterproof protection, so muddy walks, rain showers, or pool-side fun won’t derail training sessions. The battery life translates to long standby times—up to 35 days for the collar and up to 45 days for the remote—so you can focus on practice rather than constant recharging.
What you get is a versatile tool that supports training sessions across environments—backyard, park, or on hiking trails. Use the Beep to grab attention, the Vibration to reinforce cues, and the Static mode with gentle, controlled pressure on appropriate occasions. Always follow best practices for humane training and monitor your dog’s comfort and stress signals during sessions. The design priority here is to offer a humane, adjustable option that can adapt as your dog learns, rather than to guarantee specific outcomes.
Q: Does Jugbow support training multiple dogs at once?
A: Yes, the 2-channel remote allows training two dogs separately on one device.
Q: How long do the battery and remote last between charges?
A: Collar lasts up to 35 days standby; remote up to 45 days, varies with usage.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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