Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Jugbow Dog Training Collar is a versatile tool designed to support humane, goal‑oriented training for dogs of all sizes. It offers four adjustable training modes that let you communicate clearly in a way that fits different moments—whether indoors, outdoors, or during busy daily routines. This device focuses on safe, controllable cues and practical use, keeping expectations realistic while presenting real possibilities for better training harmony.
Choose from Beep, Vibration, Safe Shock, and Shock Boost to match your dog’s response style. Each mode provides graduated levels so you can start gentle and adapt as needed, aiming for consistent feedback rather than harsh responses.
Training up to 4200 feet gives you flexibility to work with your dog across yards, parks, or larger spaces. The two‑channel remote lets you manage two dogs simultaneously, and the memory function preserves your preferred settings so you can pick up where you left off without reconfiguring.
Designed for neck sizes 7.8 to 24.4 inches and dogs weighing 10–120 pounds, the collar uses a soft nylon strap for comfortable wear. Its lightweight construction helps minimize any burden during longer sessions, making daily training more practical.
The receiver is IPX7 waterproof, ensuring reliable training in a variety of weather conditions. A dedicated security lock prevents unintentional activations, providing peace of mind during outdoor use.
Charging is USB-based and fast—about two hours to a full charge. Expect long standby times: up to 35 days for the collar and about 45 days for the remote, depending on use and settings.
Q: What sizes and dog weights does the Jugbow Dog Shock Collar fit?
A: Fits necks 7.8 to 24.4 inches and dogs 10 to 120 lbs, with an adjustable nylon strap.
Q: How long does the battery last and how is charging?
A: Remote up to 45 days, collar up to 35 days; full charge in about 2 hours via USB.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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