Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Tocirelo Cat Toy Flopping Fish delivers a balance of whimsy and engagement for indoor cats. At roughly 11 inches, this interactive toy responds to touch with a wagging tail and a soft sound, inviting swats, kicks, and strategic pounces just like chasing real prey. If your cat loses interest for a moment, the toy gracefully enters a low-energy sleep mode to conserve battery life, then springs back to life at the next touch. The result is a compact, immersive playmate designed for everyday fun without requiring a lot of setup.
Most cats are drawn to catnip, and Tocirelo makes that attraction easy with an aromatic catnip pouch tucked inside the fish. The addition of SilverVine adds a secondary layer of intrigue, keeping playtime lively even when you’re not actively supervising. This combination helps stimulate curiosity and encourages active exploration, turning quiet afternoons into lively sessions of chasing and bopping the toy around the floor.
The toy is crafted from safe cotton cloth and short plush, giving it a soft yet durable feel that stands up to gentle pats, quick paw swats, and enthusiastic kicks. Its 11-inch size is versatile for small apartments or cozy living spaces, offering a satisfying target without overwhelming the room. The built-in sensor detects touch and triggers motion and sound, providing immediate feedback that keeps your cat engaged.
Charging is straightforward with a USB cable. When you first use it, turn on the switch and gently move the tail to help calibrate the motion. For cleaning, the motor is removable and the catnip pouch can be taken out—simply unzip, detach, clean, and reassemble. This design prioritizes care without sacrificing play value.
Tocirelo backs this product with a customer-focused promise: if you’re not satisfied, you can request a refund or replacement, and the team responds within 24 hours. This policy reflects a commitment to quality and helpful support as you explore new ways to keep your feline companion entertained.
Q: Is the Tocirelo Flopping Fish safe for my cat and suitable for all sizes?
A: Yes, it uses safe materials and a durable plush surface; supervise very young kittens during initial play.
Q: How do I charge and maintain the toy?
A: Charge via USB; open the zipper to plug in. Remove the catnip pouch and motor before cleaning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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