Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Winter can be tough on outdoor cats, but the K&H Pet Products A-Frame Heated Outdoor Cat House offers a roomy, dry, and secure refuge designed for harsh conditions. Measuring 35" x 20.5" x 20", this shelter comfortably accommodates up to four felines without feeling crowded, making it an ideal communal hideaway for feral or outdoor cats that need a cozy retreat.
The exterior is crafted from water-resistant fabric and features an overhang roof to shed snow and rain, helping to keep the interior warmer and drier. Inside, a 40-watt heated bed provides targeted warmth that activates when a pet rests on it, delivering energy-efficient comfort while keeping costs reasonable. A free washable cover protects the bed, ensuring easy, ongoing care for busy outdoor spaces.
Two exits create multiple escape routes, and removable clear door flaps shield against cold drafts while letting cats observe their surroundings. This dual-entry layout helps reduce crowding and supports peaceful lounging for several cats sharing the same shelter.
MET Labs safety certification confirms the shelter meets or exceeds USA and Canada electrical standards, with the entire product safety-certified—not just individual parts. The design requires no tools to set up and is suitable for indoor/outdoor use with standard 110/120 volt electrical current.
Versatile by design, the A-Frame excels on porches, in garages, barns, or outdoor enclosures. Its rugged, weather-resistant build stands up to winter winds, while the included heated bed offers a targeted warmth source for cats during frosty nights or chilly mornings.
The shelter accommodates a medium K&H Outdoor Heated Bed, with a warming mat that stays efficient, heating mainly when a pet is present. This thoughtful design helps conserve energy while giving outdoor cats a comforting place to settle in.
Q: Is this shelter suitable for multiple outdoor cats?
A: Yes, designed to fit up to four cats with dual exits for safety.
Q: Is the heated bed energy-efficient and safe for outdoor use?
A: Includes a 40-watt MET-listed heated bed and weatherproof construction for outdoor use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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