Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Outdoor cats deserve reliable access to nourishment, even when temperatures drop. The K&H Thermo-Kitty Café provides heated water and warm meals in a durable, weather-ready enclosure. Two removable stainless-steel bowls (12 oz and 24 oz) fit on either side, allowing flexible feeding or hydration on demand.
Ideal for feral or community cats, the Thermo-Kitty Café can be set up in a sheltered outdoor space like a feeding station. The two bowls support recent feeding or hydration needs, while the durable, weather-ready design stands up to winter conditions.
Designed by K&H with more than two decades of pet-safety experience, this unit includes a 5.5-foot cord with abrasion protection. The electronics are safely sealed inside the casing, and the entire product carries a one-year limited warranty.
As a Colorado brand you trust, K&H Pet Products combines safety, reliability, and thoughtful design to support outdoor pets. The Thermo-Kitty Café is a practical solution for keeping your outdoor cats fed and hydrated during cold seasons.
Q: Is the Thermo-Kitty Café safe for outdoor use?
A: Yes. MET Labs tested and safety listed; the electronics are sealed inside the rugged outer casing.
Q: How does it prevent water and food from freezing?
A: The unit is thermostatically controlled to stay unfrozen in sub-zero weather, especially when placed in a sheltered area.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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