Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the K9 Ops Moki Tug Toy—a purpose-built fetch and training tool developed with input from law enforcement K-9 handlers. The signature hex-shaped ball sits at the heart of the design, combining a grip-friendly texture with a high-energy bounce that keeps dogs engaged during long sessions. Paired with a robust 16" Para-Max paracord rope, this setup aims to balance excitement with control, so you can train and play without constant replacement.
The ball is a solid, multi-layered natural rubber piece that’s slow-cured for lasting durability. Its hex shape and raised logo placement help handlers and dogs achieve a confident grip, making throws more consistent and giving you better control during training or play in the yard or park.
The 16-inch Para-Max rope is a true strength feature: six 3-ply cores with a 32‑strand sheath delivers high tensile strength. It provides extended reach for tugging and fetch, but it is not meant to be a chew toy. Please supervise and avoid letting your dog chew the rope or knot ends to help preserve the tool and prevent unsafe situations.
This toy is sized for medium to large dogs and pairs well with ball-launcher setups for consistent training sessions. After testing with a representative large, active breed, the Moki Tug Toy demonstrates a balanced blend of grip, bounce, and rugged construction that can support regular fetch, tug, and release drills.
In real-world use, you’ll find it suits labored fetch in backyards, open fields, or dog-safe parks, with the rope enabling longer tug exchanges and a controlled release when you’re ready for the next throw. The focus remains on training-oriented play rather than a chew-only toy, encouraging good habits and structured exercise without implying guaranteed results.
Inspect the ball and rope before each session. If you notice wear, retire that portion and replace as needed. Remember: while the ball is built for durability, the rope is a consumable part of the system and should be treated accordingly.
Q: Is the rope truly indestructible?
A: No. The rope is very strong, but not indestructible; supervise and avoid allowing your dog to chew the rope or knots.
Q: What size dogs is this best for?
A: Designed for medium to large breeds; tennis-ball sized and launcher-friendly for active fetch and training sessions.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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