Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The K9 Sport Sack Urban 3 in Leafy reimagines what a dog backpack can do. It blends a sleek everyday bag with a secure dog carrier, giving you a single, versatile companion for city life. The design emphasizes comfort for your dog and ease of use for you, turning a simple outing into a smooth, hands-free experience.
For dogs with a 17–19 inch back length—measured from collar to base of tail—the Medium is a natural fit. Typical companions include Beagle, Corgi, French Bulldog, Shiba Inu, Scottish Terrier, and similar shapes. This size guidance helps you choose a reliable setup without guesswork.
Everyday bag mode keeps your gear organized: load items, slide your laptop into a padded sleeve, and close the top for a tidy, urban-ready pack. When your pup wants a ride, simply convert to a carrier—no tools required.
The Urban 3 prioritizes your dog’s comfort with features designed for real-world use: patented arm holes for secure carrying, an angled base for steady balance, cinch straps that help stabilize loads, and ventilated sides to promote airflow. A built-in waist strap adds stability for longer pursuits.
For you, the design stays lightweight and practical, helping you manage urban adventures with confidence. It’s ready to support everyday errands, park strolls, or light exploration with your canine companion by your side.
Q: What size of dog is the Urban 3 Medium best for?
A: Best for dogs with a 17–19 inch back length; typical breeds include Beagle, Corgi, French Bulldog fit well.
Q: How quickly can you switch Urban 3 between bag and carrier?
A: Converts in seconds with arm holes, cinch straps, air ventilation, and a built-in waist strap.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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