Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Walk-On Small from K9 Sport Sack blends a lightweight, packable backpack-style carrier with a built-in harness and a compact storage bag. It’s designed to complement your daily walks, offering a convenient carry option when your dog needs a moment to rest without breaking your stride.
This Small size is ideal for dogs whose backs measure 13–16 inches from collar to tail base. Expect a good fit for popular compact breeds like Jack Russell Terriers, Mini French Bulldogs, Miniature Schnauzers, and Pomeranians, among others.
The Walk-On consists of a padded harness, a storage bag, and a backpack-style carrier. Use them together for full functionality or use any piece on its own to suit your activity.
Thoughtful padding, breathable materials, and ergonomic straps help keep both you and your dog comfortable. The design emphasizes airflow for the dog and distributes weight evenly for the wearer, supporting longer outings or quick, lively adventures.
Ideal for ending a walk with a gentle rest or for brief carries during a trail, this setup supports flexible routines. It’s also handy for travel or situations where a quick hand-free option is preferred.
Keep components clean and dry between uses. When packing away, ensure straps are relaxed and the bag is stored with the harness detached to preserve longevity. This approach helps maintain performance over time.
Note: The description reflects potential benefits based on design and features; individual results will vary with use and environment.
Q: Who is the Walk-On Small best suited for?
A: Dogs with a 13–16 inch back length; fits breeds like Jack Russell, Mini French Bulldog, Miniature Schnauzer, and Pomeranian.
Q: What components come with the Walk-On, and how can they be used?
A: Includes harness, storage bag, and backpack-style carrier; pieces can be used together or separately for walking, carrying, and organizing gear.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to Petiva. The terms “we”, “us”, and “our” refer to ROCKET ONLINE STORE INC., the company operating the Petiva online store and website (the “Services”).
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ROCKET ONLINE STORE INC.
133 Weber Street North, Suite 327
Waterloo, Ontario, N2J 3G9
Canada
Email: info@petiva.com