Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Kane Electric Pet Heat Mat provides a dependable warm spot for dogs, cats, reptiles, and other small companions. Sized at 18x18 inches, it creates a dedicated warm area that helps animals settle in comfortably. The mat is self-regulating, running about 37° above the surrounding temperature to provide a steady heat source without constant adjustments. This approach means your pet experiences a consistent zone of warmth as they rest, nap, or recover after outdoor time.
Constructed from durable high-density polyethylene, the mat is built to stand up to everyday use. The solid, non-porous surface is easy to wipe down, resistant to moisture, and designed for multi-purpose placement—from kennels and dog houses to veterinary clinics and reptile habitats. The combination of a tough shell and a simple maintenance routine means fewer worry moments and more comfortable moments for your pet.
Its indoor-outdoor versatility makes it suitable for a range of spaces: outdoor pens during crisp mornings, in-whelping areas, garage corners, or a quiet corner inside the home. It’s ideal for veterinary clinics that need a reliable heat source and for reptile enclosures where steady warmth matters. The mat’s practical size makes it easy to position in a crate, kennel, or shelter.
The mat’s non-porous surface simplifies cleaning—just wipe away hair, dirt, or spills with a damp cloth. Because it’s water resistant, you can place it in damp spaces without worry. For best results, place it on a flat surface free from sharp edges that could compromise the mat over time.
Made in the USA, Kane emphasizes domestic manufacturing standards and reliable materials. The rugged HDPE construction contributes to long-term reliability, while the self-regulated heating provides a hands-off warmth option for pets that prefer a steady, cozy zone.
Q: What size is the Kane Electric Pet Heat Mat?
A: It’s 18x18 inches and self-regulates to stay about 37° above ambient temperature.
Q: Can the mat be used indoors and outdoors?
A: Yes. It’s designed for indoor and outdoor use in kennels, dog houses, garages, whelping areas, veterinary clinics, and reptile habitats.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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