Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet KetoHex, a 16-ounce Vet One formula designed for cats and dogs with sensitive skin and recurring skin concerns. This advanced shampoo blends chlorhexidine and ketoconazole to deliver a thorough cleanse while supporting skin comfort and a healthier-looking coat. While not a substitute for veterinary care, KetoHex may help manage surface infections and lesions, and it’s designed to be gentle enough for routine use when guided by your veterinarian.
During bath time, KetoHex creates a soft, fresh lather that rinses clean, leaving your pet feeling refreshed. The formula includes an anti-itch focus that aims to calm irritation and remove everyday grime, helping your pet look and feel more comfortable between visits to the clinic.
The prescription-grade pairing of chlorhexidine and ketoconazole offers a practical option for ongoing care after veterinary advice. This product is intended to complement, not replace, prescribed treatments or medical plans for pets with skin issues.
Picture a routine bath that leaves your pet smelling fresh and looking brighter. A caregiver may incorporate KetoHex after an in-clinic treatment to support daily hygiene and ongoing skin health. It’s suitable for dogs and cats that experience itchiness, yeast-related concerns, or minor infections, and can be part of a grooming routine to maintain clean skin and fur between veterinary visits.
Q: Is KetoHex Shampoo safe for cats and dogs with sensitive skin?
A: KetoHex is designed for cats and dogs with sensitive skin and common skin issues, featuring antifungal and antibacterial components. Follow label directions and consult your veterinarian if your pet has known allergies or existing conditions.
Q: Can KetoHex replace prescription medications?
A: No. KetoHex should not replace prescribed treatments. Use as a supplemental grooming aid under veterinary guidance and according to the label.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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