Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The KGCCIZI Window Cat Perch Catio offers a sturdy, wood-and-acrylic window box that brings a touch of the outdoors inside. Built to support the weight of two adult cats, this perch provides a secure, elevated spot for lounging, watching, and relaxing in a sheltered, private space.
Designed for single-hung windows. The outside frame should be 24–35 inches wide, with a minimum sash opening height of 14 inches. The main wooden frame measures 24 inches in length, and acrylic extensions on both sides can add up to 36 inches in width. The overall height from base to top is about 14 inches. Please measure the net space between your window frame baffles to ensure a proper fit.
The solid wood base offers a secure feel, while the wide view and frame design provide a private, panoramic nook. This window perch can help satisfy curiosity and turn a keyboard-silence moment into a window-side retreat for your feline friends.
Sunbathing on the perch delivers warm, mellow light that may help cats stretch and relax. The elevated vantage point fosters a calm, contented mood as they observe the world from a safe height.
All frames arrive ready to assemble; simply screw the wooden frame together like a box. If there are issues in transit, KGCCIZI commits a response within 48 hours. Note: this catio is not waterproof by design.
Q: What window size does this catio fit?
A: Fits single-hung windows with outside frame 24–35 in; sash height 14 in minimum; overall length 24 in; acrylic extensions up to 36 in.
Q: Is this catio suitable for two cats?
A: Yes, the design can support two adult cats. Not waterproof; consider weatherproofing if used outdoors or in wet conditions.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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