Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for large cats and multi-cat households, this stainless steel litter box combines durability with practical daily use. The interior resists odors and is easy to wipe clean, making maintenance simpler for busy homes. With generous dimensions and a built-in lid, it offers both space for movement and privacy when needed. It can hold up to 60 liters of litter, a capacity that may reduce the frequency of changes for adult cats, especially during busy weeks away from home.
Measuring 28 inches long by 20 inches wide and 12 inches tall, the XXL footprint supports Maine Coons, Ragdolls, and multi-cat families. The roomy interior allows cats to move, turn, and dig with less constraint, while the lid helps contain scatter and odors in shared living spaces.
The design features 12-inch high sides with an overlapping seam to minimize leaks and spills. This structure helps contain urine and litter, even for cats that dig or pee higher, keeping floors and corners cleaner.
Safety is prioritized with rounded corners and thick edges for easy handling and a comfortable grip. The enclosure attaches securely to the high wall with an upgraded buckle, while six rubber mats on the bottom protect floors from scratches and slips.
The stainless steel surface is non-stick and non-absorbent, making residue and odors easier to wipe away. A thoughtfully designed foot pedal helps elderly or short-legged cats enter and exit with ease, while routine cleaning is simply a wipe or rinse away.
KITCATY stands behind its R&D, production, and sales efforts. If you need help, our professional after-sales team is available to assist you with any questions or concerns.
Q: What are the dimensions and litter capacity of the KITCATY XXL Stainless Steel Litter Box?
A: It measures 28 by 20 by 12 inches and can hold up to 60 liters of litter.
Q: Does this litter box help prevent leaks and is it easy to clean?
A: Yes, the 12-inch high sides with overlapping seams reduce leaks, and the smooth surface wipes clean quickly.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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