Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Kittyrama Premium Soft-Sided Cat Carrier & Home Hideaway is designed to be as versatile as your life with a feline friend. This dual-use den marries a cozy home retreat with a secure travel carrier, letting your cat slip into a familiar, scent-soaked space at home and seamlessly transition to a protective travel bag when you’re on the move. Whether you’re heading to the vet, the airport, or simply setting up a den on the living room rug, this carrier aims to support a calm, contained space for your cat.
Privacy curtains and breathable mesh panels come together to create a private, well-ventilated den that supports relaxed behavior during car rides, flights, or vet visits. Approved by veterinary behaviorists, the den layout invites a sense of contained safety without promising a specific outcome—realistic expectations for comfort are central to its design.
Durability is built in. The carrier is load-tested to 22 lbs (10 kg) with reinforced stitching, backed by an ABS-grade waterproof tray for added protection against spills. The high-quality, self-locking zippers stay secure over time, while wipe-clean PU-coated walls handle everyday messes with minimal fuss.
A thick, removable mattress pad remains plush wash after wash, delivering cushioned comfort whether your cat is lounging at home or resting during a journey. The design also supports practical hygiene, with spill containment and easy surface cleaning to keep the space tidy between uses.
Load the cat with ease using four access points: top, front, and dual-side entrances, all paired with inside-locking SBS zippers for secure loading. The carrier fits under most U.S. airline seats, and a built-in seat-belt holder helps keep the unit stable on the road.
Q: Is this carrier airline-approved for under-seat use?
A: Yes—fits under most U.S. airline seats when loaded correctly and includes a built-in seat belt holder for stability.
Q: Can I use Kittyrama as both a home hideaway and a travel carrier?
A: Yes. It converts from a cozy home den to a secure carrier, helping your cat feel secure on trips.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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