Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed to help cats and dogs reach high beds and sofas with less strain, this ramp offers a thoughtful blend of stability, comfort, and practicality. The 5-step option accommodates common seating heights, while the 6-step version is ideal for taller furniture. With measurements around 33 inches long by 15.8 inches wide by 22.8 inches tall, the ramp provides a gradual incline that many pets find approachable after play or nap time.
What makes KIWIWOOF stand out is the combination of material quality, user-friendly design, and versatility. The surface is a Coral velvet fabric that feels soft under paws while delivering a dependable grip. An extra non-slip mat can be placed underneath to reinforce stability on smooth floors or plush carpets. The cover is removable and washable, which makes upkeep straightforward for busy households.
Beyond basic convenience, the design emphasizes joint-friendly use with a slope that steps your pet up gradually rather than making a single large leap. This can make nightly routines or post-playtime transitions smoother, especially for puppies or pets with limited mobility. The ramp is built with a high density foam core that maintains its shape through repeated use, helping pets regain footing without feeling unstable.
Core construction uses a high-density 33D foam with a resilient feel, paired with a non-slip, waterproof surface. The removable cover is machine washable for easy cleaning. Size variations can occur after unpacking and trimming; allow up to 48 hours for the sponge to rebound fully after vacuum compression.
Note: This product is designed for pets up to roughly 60 pounds. If your pet is near this limit, supervise initial trials to ensure comfort and stability. For best results, place the stairs on a firm surface where the non-slip mat can grip securely on carpet or hard flooring.
Q: What sizes are available for the KIWIWOOF 4 Step Pet Stairs Ramp?
A: Available as 5-step and 6-step configurations; 5-step suits sofas and low beds, 6-step fits taller beds.
Q: What safety and maintenance features does the KIWIWOOF 4 Step Pet Stairs Ramp include?
A: Non-slip coral velvet surface, waterproof fabric, extra non-slip mat, removable washable cover, and high-density foam for resilience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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