Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the KIWIWOOF 5-Step Pet Stairs Ramp, thoughtfully designed to help cats and dogs reach beds, sofas, and window perches with ease. The gentle incline, compact footprint, and sturdy construction work together to create a dependable climbing experience that blends into home life. Whether you’re helping a sleepy senior dog or guiding a curious kitten, these stairs aim to make daily routines smoother and more comfortable for both pet and guardian.
Key design elements include a non-slip, coral velvet surface that stays quiet and comfortable under paws, paired with a removable, washable cover for easy cleaning. An extra non-slip mat is included to secure the unit to floors or carpet, adding stability where you place it. The result is a versatile piece that fits bedside, sofa, or bay-window setups, letting pets explore with confidence while you maintain a tidy living space.
Picture your pet climbing onto a favorite spot after a nap, or stepping onto a bed to greet you in the morning. The KIWIWOOF steps provide a gentle path that minimizes jumps while encouraging independence. The 6-step configuration even offers a built-in ladder option that can double as a cozy pet bed for rested moments in-between adventures.
Easy care matters in busy households. The waterproof surface protects against spills, while the washable cover swirls away hair and dirt, helping keep your living space fresh. The product is lightweight enough to reposition as your room layout changes, yet sturdy enough to stay firmly in place when in use.
Important: After trimming and vacuum compression, allow at least 48 hours for the sponge to rebound; size variations may occur. For best stability, place the non-slip mat under the stairs on smooth floors or low-pile carpets.
These steps are an excellent option for pet guardians seeking a practical, non-imposing solution to elevate play and rest areas. They’re not a guaranteed outcome setter, but many users report easier access to beds and sofas, especially for smaller or more reluctant climbers.
Q: What sizes are available and can they fit 23–30 inch high beds?
A: Available as 5-step and 6-step options; fits beds and sofas from about 23 to 30 inches high.
Q: Is the cover removable and how should I clean it?
A: Yes, the cover is removable and machine washable; use a gentle cycle and air dry.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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