Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
KIWIWOOF 5 Step Pet Stairs Ramp blends intelligent design with soft, pet-friendly materials to help cats and dogs reach elevated spots like beds and sofas. Sized for 23–30 inch heights, this ramp version is ideal for households with mixed-pet sizes. It unfolds with no tools and offers a stable, cushioned ascent that pet parents can rely on daily.
The surface is wrapped in Coral Velvet, providing a gentle, non-slip grip for paws and claws. Beneath is a high-density 33D foam core that holds its shape with repeated use. An extra non-slip mat can be placed underneath to anchor the stairs on smooth floors or carpet, reducing movement during climbs.
The 5-step configuration is one of two height options (a 6-step version exists for taller beds) and requires no complex assembly—simply unfold and position by a bed, sofa, or bay window. A slope-style layout makes ascent feel more natural for younger pets or those with knee concerns, while still delivering a sturdy, reliable ramp.
Place this ramp beside a bedroom or living room favorite, enabling pets to hop onto a bed for cuddles, join you on the sofa, or perch by a sunny bay window during the day. Pink finishing adds a playful touch that complements many interiors.
Designed for beds and sofas in the 23–30 inch range. The 5-step arrangement is compact yet sturdy, while the 6-step option can convert into a bed-and-ramp setup for taller surfaces. Pets under 60 pounds are commonly placed near the recommended weight range for best results.
Q: What bed heights are these stairs designed for?
A: Designed for 23–30 inch high beds or sofas, with 5-step and 6-step options.
Q: How do I clean and maintain the stairs?
A: Removable, machine-washable cover; waterproof surface; includes an extra non-slip mat for stability.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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