Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The KONG Ball with Hole is a durable, high-energy fetch toy designed for dogs who love to chase, chew lightly, and engage in training routines. Crafted from KONG natural rubber, the ball delivers a lively bounce that makes every throw feel rewarding for you and your dog. Its bright red color stays visible in grass, water, or playground surfaces, helping you keep track during active play.
When you throw the KONG Ball, your dog experiences a satisfying bounce that initiates a confident chase. The natural rubber offers a responsive return that keeps play flowing and helps reinforce training cues during fetch, recall, and direction-change drills. The red surface remains visible under sun, shade, or wet conditions, making it easier to retrieve after quick sprints or splashes.
Choose between Large and X-Large options to fit bigger breeds and high-energy dogs. A properly sized ball encourages dynamic movement without becoming a cumbersome toy, supporting longer play sessions and better control during training tasks.
No toy is truly indestructible. Supervise play, inspect for wear, and remove the toy if damaged. If your dog is a power chewer, consider sizing up or exploring KONG Extreme lines for tougher sessions. The KONG Ball is backed by a Satisfaction Guarantee for peace of mind.
Q: What makes the KONG Ball with Hole suitable for large to XL dogs?
A: Durable natural rubber with a high-visibility red color supports active fetch and training in big breeds.
Q: What safety tips should I follow with this toy?
A: Supervise play, remove the toy if damaged, and choose the right size for your dog.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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