Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet a collar that blends rugged strength with everyday comfort. The KONG Max HD is designed to stand up to chunky pulls and rambunctious play while staying gentle on your dog’s neck thanks to soft neoprene padding. It’s not just about looks—this collar aims to be a reliable daily companion for dogs who like to explore, sniff, and wag through their routines.
Comfort-first design
Inside, a lightweight neoprene lining cushions the neck, reducing friction during long walks or extended wear. The padding works in concert with a thoughtfully chosen width to maintain a balanced, secure feel without chafing, even as your pup rumbles through grassy fields or city sidewalks.
Built for real-world use
Beyond comfort, this collar emphasizes durability. The combination of heavy-duty thread and solid metal hardware is designed to withstand daily adventures, from quick neighborhood strolls to weekend park trips. The metal D-ring also offers a dependable spot for an ID tag or a key attachment, keeping essentials close at hand.
Sizing and care
For best results, measure your dog’s neck and leave room for two fingers between neck and collar. This Large option fits 18 to 26 inches with a 1.5-inch width, and the labeling notes that collars can run large or extra wide. Regular inspection of hardware and padding ensures continued comfort and security during wear.
With its green hue and robust build, the KONG Max HD Neoprene Padded Dog Collar is crafted for daily life—where comfort meets durability and practical features meet your dog’s everyday needs. Consider it as a dependable option for dogs who require a comfortable, strong collar for their adventures, while keeping expectations realistic about wear and supervision.
Q: What sizes does the KONG Max HD collar come in?
A: It comes in Small, Medium, Large, and XL; Large fits 18–26 inches with a 1.5-inch width.
Q: Is this collar suitable for tie-out or aggressive chewers?
A: Not for tie-out; designed with reinforced thread and hardware for daily durability, but follow care instructions.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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