Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet a collar designed for dogs who love to explore and families who value dependable gear. The KONG Max HD combines a soft interior with rugged construction to create a daily-wear accessory you can rely on. The neoprene interior padding feels smooth against the neck, delivering a comfortable touch during long walks or playful sessions, while the exterior remains sturdy and ready for action.
Durability takes center stage here. Expect a collar built with ultra-strong stitching and heavy-duty metal hardware, including a secure snap buckle and a durable D-ring for ID tags and leashes. This is more than a stylish accent—it's a practical piece designed to withstand active outings while keeping essential gear securely attached.
With full adjustability, this collar helps you tailor the fit to your dog’s needs. Sizing guidance is clear: Small 10"-14" (1" wide), Medium 14"-20" (1.25" wide), Large 18"-26" (1.5" wide), XL 20"-28" (1.75" wide). The manufacturer notes that these collars run large and extra wide, so measure carefully and allow room for two fingers between neck and collar to prevent rubbing and ensure comfortable daily wear.
Whether you’re navigating a busy park, training at home, or cruising along a trail, the Max HD is built to keep up. The combination of neoprene padding, a robust D-ring, and reliable hardware gives you a confident leash connection without compromising comfort. The sleek black finish pairs well with most gear, helping your dog look well-coordinated on every outing.
Caution: Not for tie-out use. For best results, measure before purchase and choose the size that offers a two-finger gap for comfortable, secure daily wear.
Q: Is the KONG Max HD collar adjustable to fit my dog?
A: Yes. It is fully adjustable with sizing from Small to XL and a two-finger fit guideline.
Q: What makes this collar durable?
A: It uses ultra-strong thread, durable metal hardware, and a secure snap buckle for lasting daily use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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