Trusted Pet Store Canada
Fast Shipping Canada




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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the KONG Scrunch Knots Raccoon, a plush dog toy designed to invite touch, tugging, and interactive play. The outer coat resembles a soft raccoon pelt, while an internal coiled rope provides structure and a tactile, satisfying feel as your dog bites and paws. When pulled, the plush scrunches around the rope and springs back with every motion, creating a dynamic play experience that many dogs seem to relish.
One standout detail is the stuffing-free construction, which helps keep mess to a minimum after energetic sessions. The plush sides are intentionally stretchy, producing natural, lifelike movement that entices nibbles, shakes, and hearty grabs. Sized for medium to large dogs, Scrunch Knots Raccoon is available in two options—S/M and M/L—making it easier to match your dog’s size and chewing tendencies.
Audible play helps keep dogs engaged. A built-in squeaker punctuates each moment, adding an inviting cue without overwhelming the senses. And with the KONG Satisfaction Guarantee, you can approach regular play with added confidence, knowing support is available if needed.
This toy blends texture, movement, and playful sound to support a stimulating routine. While results vary by dog, many owners find the combination of a realistic feel, no stuffing, and accessible sizes to be a practical addition to daily playtime at home or on the go.
Use Scrunch Knots Raccoon for a range of activities—from calm fetch to energetic tug sessions. The varied texture and internal knots offer satisfying resistance, while the squeaker adds a light, rewarding incentive during training or routine play.
Inspect the toy for wear during regular play. Clean with mild soap and water if needed and allow to air dry completely. Always supervise play, especially with new toys or strong chewers.
Q: What sizes is the KONG Scrunch Knots Raccoon available in?
A: Available in S/M and M/L to fit medium and large dogs.
Q: Is there stuffing inside the toy?
A: No stuffing is included, designed for less mess during play.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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