Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the KOOLTAIL Basic Dog Hoodie, a soft, warm layer designed for everyday adventures. Crafted from breathable polyester with a plush interior nap, it wraps your pet in gentle warmth without adding bulk. The sporty silhouette gives your dog a polished look whether you’re at the park, on a neighborhood stroll, or heading to a family gathering.
The fabric balances warmth with airflow, helping your dog stay comfortable during cool mornings and breezy evenings. The flexible, stretch-ready material resists tugging, so even energetic pups can move freely while wearing it. With a coat-like shape, the hoodie delivers a chic appearance that suits casual daywear or festive occasions.
Available from extra small up to XXL, with guidance available on the size chart to help you pick the best fit based on your dog’s measurements. The palette includes versatile tones like forest green, along with other hues to suit daily wear or seasonal occasions.
Designed for busy households, this hoodie cleans up easily in the washing machine on a gentle cold cycle. The durable knit and sewn construction are made to hold up to repeat wear and frequent washes, helping the hoodie retain its shape and color over time.
From relaxed park strolls to holiday photo sessions, this hoodie blends practicality with style. It’s a comfortable layer that adds warmth on chilly walks, and its sleek look makes it a favorite for everyday outings and family photos alike.
Q: What sizes are available for the KOOLTAIL Basic Dog Hoodie?
A: Sizes range from XS to XXL, with a size chart to help you pick based on neck, chest, and back measurements.
Q: Can I machine wash this hoodie?
A: Yes, it is machine washable on a gentle cold cycle; tumble dry low or air dry.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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